Insurance claims

Water damage? We sort it out.

From the first call to settlement with your insurer: we repair the damage and handle the documentation – so you do not have to worry about a thing.

Process

Six steps to a solution

Step 1
Report the damage
Via WhatsApp or phone – ideally with photos. For acute damage we come the same day.
Step 2
Immediate action
We stop the leak, secure the system and prevent consequential damage.
Step 3
Documentation
Cause, photos and damage report – exactly as insurers need it.
Step 4
Cost breakdown
Transparent estimate for the repair to submit to your insurer.
Step 5
Coordination
We handle queries directly with the insurer or loss adjuster.
Step 6
Professional repair
After approval we repair the damage permanently and cleanly.

FAQ

Which damage does insurance cover?

Typically water damage from burst or leaking pipes. What exactly is covered depends on your household or homeowner’s policy.

Do I have to call the insurer first?

With acute damage, first contain it – you are even obliged to do so. Report the damage to your insurer promptly; we provide the necessary documents.

Do you also work for property managers?

Yes, we regularly handle water damage in apartment buildings together with the property manager and building insurer.